Shipping Policy

At Happy Thoughts, we keep things simple, joyful, and stress-free—starting with delivery.
Shipping is a flat rate of $8.50, and we offer free shipping on all orders over $69.

 

Where We Ship

We currently ship to addresses in Canada and the United States only.

Unfortunately, we do not ship to P.O. Boxes, APO/FPO/DPO addresses, or international destinations outside of Canada and the USA.

 

Processing & Delivery Times

Orders are typically processed within 24 hours.

Standard shipping times are generally:

Canada: 7–14 business days

USA: 7–14 business days

Delivery times may vary depending on your location, holidays, or unforeseen shipping delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package’s journey.

Return Policy

We hope you love your purchase from Happy Thoughts, but if for any reason you are not completely satisfied, we’re here to help.

 

Eligibility for Returns

Returns are accepted within 30 days of delivery.

Items must be unused, in their original condition, and in original packaging.

Proof of purchase (receipt or order confirmation) is required.

 

Return Shipping

Return shipping costs are the responsibility of the customer.

We recommend using a trackable shipping method to ensure your return arrives safely.

 

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed back to your original method of payment within 5–10 business days.

 

Exchanges

At this time, we do not offer exchanges. 

 

Final Sale Items

Certain products may be marked as Final Sale and are not eligible for return or refund.

 

Duties & Taxes

All duties and taxes are included at checkout.
No surprise fees—just happy moments ahead for the Big and the Little.

 

Missing or Damaged Items

If something arrives damaged or missing, please reach out within 48 hours.
We’ll take care of it quickly so moments between the Big and the Little can keep flowing with ease.